What we collect

Information you send us. When you request a quote, call, or email, we receive what you provide: your name, email address, phone number, project address, project details, and message. A form also sends us the web address of the page it was sent from, and records your IP address, the country it resolves to, and your browser type, which appear in the email we receive and help us screen out spam.
Where your visit started. On your first visit, the site saves a small record in your browser's local storage (named dc_src): the first page you landed on and the site that referred you. It stays in your browser, and we use it for up to 90 days. If you send us a form, this record goes with it and appears in the email we receive, so we know how you found us.
Site analytics and cookies. This site runs Google Analytics 4. It sets first-party cookies in your browser (named _ga, and _ga_ followed by an ID) that last up to two years. Through it we see which pages are visited, how visitors arrived, the device and browser used, a general location such as the city (derived from your IP address, which Google Analytics does not store or show to us), and actions such as sending a quote request or tapping our phone number. The events themselves carry no names, email addresses, or phone numbers.
Bot protection. The quote form loads Cloudflare Turnstile. When you send a form, it checks signals from your browser to tell people from automated traffic. It is not used for advertising.
Links to other services. If you follow a link to Google or to Renovation Sells Dallas, you leave this site, and those services set their own cookies under their own policies.

How we use it

To respond to your inquiry, schedule an on-site visit, and prepare your quote.
To contact you about your project by phone, text message, or email. By submitting a form you agree that Dallas Countertop may contact you this way. Reply STOP to any text to opt out.
To improve the site and our services.

We do not sell your personal information. We do not share it with third parties for their own marketing.

Who else sees it

We use service providers to run the site and deliver messages, including Cloudflare (hosting and security), Resend (email delivery), and Google (analytics). They process data on our behalf under their own privacy commitments. We may also share information when required by law.

Your choices

You can ask us to correct or delete the information we hold about you at any time by emailing dallascountertops@gmail.com or calling (469) 500-3602.

To limit analytics, block or delete cookies and site data in your browser settings, or install Google's Analytics opt-out browser add-on. Clearing this site's data also removes the dc_src record. The site works the same either way.

Children

The site is intended for adults and we do not knowingly collect information from children under 13.

Changes

If this policy changes, the new version will be posted here with a new date at the top.

Contact

Dallas Countertop, Dallas, Texas. Email dallascountertops@gmail.com or call (469) 500-3602.

Privacy Policy